Support
The main goal is to deliver creative and powerful software products that contribute to business success. After the design phase, by resolving issues, adding features, and providing fast support throughout the contract period, the performance, speed, and security of the website and application are ensured.
What we build
Expertise in problem-solving.
24/7 support.
Training and information dissemination.
Fast responsiveness.
What does AI look like in your industry?
Pick one of our practice areas — you'll see exactly the day-to-day tasks our agents take on.
Logistics
High speed, power and precision to accomplish heavy process and heavy load of customer orders
- Logistics and freight transportation is one of the most important rings of supply chain in online businesses. In the case that the ring is designed and implemented based on business requirements, it would make the business winner in competition with similar brands. Our specialists accompany you by providing standard and professional strategies.
From an idea to an intelligent product
AI projects are inherently ambiguous. With a four-step framework, we cut risk in the first weeks and make success criteria explicit.
System audit & analysis
Evaluate the current system, identify issues, and define priorities
Monitoring setup
Implement monitoring tools for real-time system visibility
Active support & maintenance
Ongoing issue resolution, support requests, and optimizations
Continuous improvement & scaling
Enhancing the system based on data, needs, and growth
The tools we pick for AI projects
We don't pledge loyalty to one tool — for each problem we propose the combination that's optimal for quality, cost and speed.
A few AI projects we shipped
A short look at projects with measurable results.
Azaran Stone
Azaran Stone’s website and e-commerce application, operating in the field of ceramic and tile product sales. Integrated with PayPal and Twilio services.
Jira
One of the challenges of Jira for Iranian users is Persian localization and the use of the Persian calendar across different layers of Jira. Lotus Company has converted the latest version of Jira into Persian and integrated the Persian calendar.
Hygge
A language learning platform that enables learners to study online, enroll in courses, attend classes, access educational content, and communicate with instructors. By offering a variety of courses and learning tools, this platform creates a simple, fast, and interactive experience for language learning.
Clipsho
Nosheno
Cliput
The Cliput application has been developed and implemented by order of Iran Kish for the PatLife program. Cliput uses the Clipsho infrastructure to display entertainment videos.
fei.art
Ochat
An Iranian messaging application developed by Pishgaman Lotus Company. It is available in Android and iOS versions, as well as desktop versions for Linux and Windows.
eb5marketplace
IranKidz
Pishgaman Lotus Solution & Approach:
The Iran Kids website is an e-commerce platform developed by Pishgaman Lotus. High execution speed and a short implementation time (approximately 1.5 ) are among the distinguishing features of Iran Kids, achieved using Node.js and Next.js technologies.
Climax
An IT consulting website in Canada, implemented using Next.js and Node.js.
anelegantmind
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Frequently asked
If your question isn't here, we'll reply within 24 hours.
Do you only support systems you have built?
+No, we can audit and support existing systems as well.
What does your support service include?
+Everything from monitoring and bug fixing to optimization and feature development.
What is your response time?
+Depending on the SLA, response times range from a few hours to defined service levels.
Do you offer 24/7 support?
+Yes, for critical systems, we provide around-the-clock support.
What’s the difference between support and web development services?
+Support focuses on maintaining, improving, and stabilizing your system, while web development focuses on building the platform from scratch.
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Have special project to begin?
Contact us if you need a unique website for your special requirements, if you think having a mobile application help you reach your business’s goals or you still do not recognize which product can help you implement your ideas. Lotus Pioneers accompany you to develop your business through consulting and by designing special products.